Help centre
For businesses
3 min read

Manage your bookings day to day

Approve, reschedule, complete, mark no-shows and refund.

  1. 1

    See your day

    The Bookings tab opens on today. Switch between list and calendar, or pick any date from the date bar.

  2. 2

    Approve requests and reschedules

    Pending bookings and reschedule requests show at the top. Approve or decline in one tap, individually or in bulk.

  3. 3

    Complete or mark a no-show

    When the appointment ends, tap Complete. If the customer didn't come, tap No-show — any no-show fee is charged to their saved card.

  4. 4

    Refund when needed

    Open the booking and tap Refund. Choose full or partial and add a reason — the customer is notified automatically.

Tip: Appointments you forget to complete are completed automatically 3 hours after they end (except emergency callouts).

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